We are delighted to announce that our tours programme will resume as of 1st August. Please note that some of our tours have changed to those previously advertised. We are fortunate that the majority of our tours are conducted in small numbers and are held outdoors. However, mindful of the industry guidelines and in particular social distancing, we will be bringing in new measures to ensure that our tours conform to government guidelines whilst still providing enjoyment and value.
These measurements will include:
The above list is only a guide and not an exhaustive list of the measurements we are taking and we will be constantly reviewing our procedures in line with government updates. As is usual for our tours, you will receive an itinerary 10 days before your tour date and this will include any last minute revisions to our procedures. If you have any particular concerns, then please make enquiries prior to booking.
In addition, we are proud to be certified as carrying Visit England’s industry standard mark to confirm that We’re Good to Go. This logo shows that we are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place. If you would like to know more details in advance of your booking, then please do not hesitate to let us know.
In addition, all our Guides have recently completed the World Host Training in Keeping Customers Safe Beyond COVID-19.
Our core public tours, as listed below, are all also available as private tours. This means that your household (up to 6 people) may request a personal tour on the date of your choice. Additional costs, do apply, so please contact us for further information.
Prior to your tour, should you feel unwell and are experiencing COVID-19 like symptoms, please do not attempt to begin your tour. Equally, if our Guide has reason to believe that you are unwell then they have the right to prevent you from participating. During our tours, we ask that you are respectful of others and follow the guidelines and remain suitably distanced throughout your time with us.
In addition, when planning your visit to Newmarket, you may be interested to read our useful checklist to make sure you “Know Before You Go“. With all the new procedures that our tourism businesses are putting into place it is advisable to check ahead and be fully informed prior to your arrival. Please click here for more information.
07/07/2020We’re Going on a Monster Hunt!
Newmarket’s town centre is gearing up for a new family fun interactive trail this summer to help support the NHS as well as give families a safe reason to return to the High Street.
25/06/2020Be Prepared and Know Before You Go
Summer is well underway and with the news that our tourism and hospitality businesses can re-open, many of us are looking forward to taking our first steps back to embrace the “new normal”.
10/06/2020New ideas for Father’s Day
Like so many celebrations this year, Father’s Day might have to be celebrated slightly differently but hey, we are getting used to that.
04/06/2020Welcoming you back to Visit Suffolk
The recent relaxing of the lockdown rules has enabled wider enjoyment of outdoor spaces and we soon hope that the re-opening of our accommodation providers, restaurants and attractions will follow.
11/05/2020Did you enjoy a cream tea on VE Day?
Whilst the nation did not celebrate VE Day in quite the way everyone thought they would, with good old British spirit, there was indeed great merriment as people celebrated with their neighbours from the safety of our own gardens.
27/04/2020In preparation of the Great Escape …..
Many of us will be keen to be out in the fresh air and do something active when lock down is lifted.
Whilst it may be a while before we can visit our much loved eateries , we thought it was worth reminding everyone what fabulous restaurants and cafes we have in town as well as close by.
04/03/2020Plan the perfect Mother’s Day spoils
Need some ideas for planning the perfect spoils this Mother’s Day?