We take a first look at the newly refurbished The Ickworth Hotel ahead of its official reopening at the end of May.

Set just outside Bury St Edmunds within the East Wing of Ickworth House and surrounded by 1,800 acres of National Trust parkland, the hotel remains one of Suffolk’s most impressive countryside escapes. Part of the Luxury Family Hotels collection, the property has undergone an extensive transformation — and extensive really is the word. All 36 bedrooms have been completely refreshed, while nine brand-new rooms have been added within the Dowager’s House, offering guests an even more private and exclusive stay.

During our visit, the atmosphere felt like something straight out of Changing Rooms, with decorators, carpenters, electricians and designers all working against the clock to prepare for reopening day. Despite the organised chaos, there was an unmistakable buzz of excitement in the air as months of hard work finally began to come together and the finishing touches were carefully put into place.

As one of five hotels within the collection, the focus here is very much on blending luxury with the realities of modern family travel. Parents can pack lighter thanks to the thoughtful range of equipment available, including prams, pushchairs, high chairs and bottle warmers — all designed to make family breaks that little bit easier.

Families are exceptionally well catered for, with two hours of complimentary crèche facilities included — something we were particularly impressed by. Staff have also undergone specialist training to ensure families feel genuinely welcomed and relaxed throughout their stay. Outside, the expansive grounds provide endless opportunities for children to explore, run free and enjoy the countryside setting.

The conservatory restaurant, which was in the final stages of receiving its new furnishings during our visit, enjoys stunning views across the surrounding landscape. A glance at the menu and carefully selected wine list suggests dining here will meet the standards expected from a luxury countryside retreat, while younger guests are also thoughtfully considered with a dedicated children’s menu. Afternoon tea is expected to remain a highlight, served within elegant lounges full of character and charm.

Art and history continue to play an important role throughout the hotel. A mix of traditional and contemporary artwork — many still waiting to be hung during our visit — pays tribute to the Hervey family, famed for collecting art during their travels. There are also nods to nearby Newmarket and its horseracing heritage through horse-inspired paintings and sculptures, reflecting the family’s links to celebrated trainer George Lambton.

The newly relocated and significantly expanded spa facilities are another standout addition. Now housed within three beautifully converted stables beside the charming Fairy Garden, the wellness area includes a swimming pool, gym and treatment rooms, alongside one particularly unusual feature — a horse box sauna, which was certainly a first for us.

It won’t be long before the work vans disappear, the final tweaks are completed and the hotel officially reopens its doors. From everything we saw, The Ickworth Hotel looks set to offer guests a truly special countryside retreat combining relaxation, luxury and family-friendly comfort — and it’s somewhere we’re already looking forward to returning to.

We’ll be updating the property details on our website, along with new photography, very soon!