Terms and Conditions:

All tours begin promptly at the time stated so please ensure that you arrive 15 minutes before. More detailed information about your tour can be found on our website www.discovernewmarket.co.uk/tours.

Your tour comprises of visits to fully operational, working establishments with environments that are susceptible to change. For the safety of our visitors and to ensure a high standard of visitor experience, Discover Newmarket reserves the right to alter itineraries if it deems necessary. Equally, Discover Newmarket cannot guaranty which horses will be available to view and at times there may be reduced numbers.

Please ensure that you dress accordingly for the weather conditions and wear appropriate footwear for your own comfort. Most of our tours are conducted outdoors, and you are likely to be walking on grass and unpaved areas. All our vehicles have full wheelchair access. However, in order to provide the best possible service for those with specific accessibility needs, do please contact us in advance to discuss.

Tickets are non-refundable although under exceptional circumstances we will endeavour to transfer your booking where possible. In the unlikely event that Discover Newmarket has to cancel, then a full refund will be issued. We reserve the right to cancel the tour, if the required minimum number for each tour is not met. Please note, that due to COVID-19 there are now new procedures in place. Please ensure that you are familiar with our guidelines in advance of your tour  www.discovernewmarket.co.uk/covid-19-guidance/