There are a number of frequently asked questions that come up when people have booked on for a Discover Newmarket tour. To try and make things easier for you, we’ve put together a list of some of the most common things that we get asked ahead of a tour.
We also advise you to refer to our COVID-19 advice page prior to booking, which can be viewed by clicking here .
All itineraries are sent 10 days in advance of your tour date. If you do not receive by then please give the office a call on 01638 501122 and we can arrange to send it again.
Tickets are issued as part of the booking process. However your Tour Guide will have all the relevant information with regards to your booking. All you need to do is meet your tour guide on the day. We do also recommend printing out your order confirmation and bringing that with you on the day of your tour.
If you are going on a tour of The National Stud then you will meet your tour guide inside the Wavertree’s Coffee Shop. All of the other Discover Newmarket tours will have set pick-up and drop-off points for the start and end of the tour. These are all communicated in the itinerary where you receive a full breakdown as to what to expect on the day of your tour.
Discover Newmarket tours take place in all weathers.
We all know what the British weather is like and it’s not unusual to experience more than one season in a day. When it comes to visiting in summer on a clear, sunny morning then a t-shirt would suffice whereas we’d recommend adding a few extra layers when visiting in winter and autumn. When it comes to suitable footwear, closed, comfortable shoes are the way to go, preferably shoes that you use for walking or even wellies when planning to walk on the gallops. Bring a raincoat with you in case there’s wet weather about.
For our Race Day Tour you do have the opportunity to get changed if you choose to during your time at Palace House.
On tours of The National Stud there is not a great deal of walking involved except when moving from the tour bus to various stops on the tour. You might have a walk of about 100 yards at the Stallion Unit and even fewer when stopping at the Foaling Unit and the paddocks. Our 26-seater bus at the National Stud is equipped with a wheelchair lift.
On some of our other tours there is a bit more walking involved, some of it dependant on which yards we might be visiting on a particular day. When it comes to visiting the gallops, there is some walking involved but you do also have the option of remaining with the bus or to stand on the railing and watch the horses make their way up Warren Hill.
Unfortunately, no animals are allowed on our tours except for guide dogs.
Most tours will have a designated arrival and departure point and you will be able to leave your vehicle there for the day. For tours starting at Palace House, there is a short-stay parking lot in Rous Rd as well as a long-stay parking lot in All Saints Rd, both of which are within walking distance.
Our National Stud Tour is perfect for children of any age and we even offer free places for children under the age of five as well as offering a Family Ticket for two adults and two children for £35. Children are also encouraged to take a quiz sheet and answer the questions as they go around the National Stud.
A visit to National Horse Racing Museum is fantastic for children of all ages and they can enjoy various interactive exhibits, a ride on the racehorse simulator as well as various themed events depending on the time of the year.
14/06/2021Discover Newmarket Group Tours go with a Banger!
Discover Newmarket has always warmly welcomed groups to the Home of Horseracing but after a tough year they wanted to make sure coach operators knew just how much they were valued.
02/06/2021Here Comes Summer!
Your June Guide to Festivals and Events in and around Newmarket
Even without confirmation of what the restrictions are likely to be for 21st June, the month is filling up nicely with lots of festivals and events planned.
29/04/2021Escape the Everyday and Visit the National Stud this Summer
Behind-the-scenes experiences resume at the home of thoroughbred breeding.
Tours of The National Stud return from 17 May as lockdown restrictions ease.
21/04/2021Unexplored England – Discover The Home of Horseracing
With so many of us considering a staycation this year, we invite you to discover Suffolk and stay at the spiritual Home of Horseracing.
08/04/2021Al Fresco Dining – it’s all the rage!
There is less than a week to go before we see the re-opening of some of our best loved cafes, bars and restaurants , albeit for outside drinking and eating only.
30/03/2021It’s all about the Number Six this Easter
The Rule of Six
The importance of the number six has taken on a whole new meaning since the pandemic hit as we can now once again gather as a group of six people – albeit outside.
02/03/2021Mothering Sunday Treat
Give your mum a break from the cooking and home school learning by treating her to a special takeaway this Mother’s Day.
03/02/2021Feel the love this Valentine’s Day
We all know the rules and current guidelines are going to prevent us celebrating Valentines in the usual way, but by now we are kind of used to celebrating at home.