There are a number of frequently asked questions that come up when people have booked on for a Discover Newmarket tour. To try and make things easier for you, we’ve put together a list of some of the most common things that we get asked ahead of a tour.
All itineraries are sent 10 days in advance of your tour date. If you do not receive by then please give the office a call on 0344 748 9200 and we can arrange to send it again.
We do not issue any tickets for our Discover Newmarket tours, however your Tour Guide will have all the relevant information with regards to your booking. All you need to do is meet your tour guide on the day. We do also recommend printing out your order confirmation and bringing that with you on the day of your tour.
If you are going on a tour of The National Stud then you will meet your tour guide inside the Wavertree’s Coffee Shop. All of the other Discover Newmarket tours will have set pick-up and drop-off points for the start and end of the tour. These are all communicated in the itinerary where you receive a full breakdown as to what to expect on the day of your tour.
Discover Newmarket tours take place in all weathers.
We all know what the British weather is like and it’s not unusual to experience more than one season in a day. When it comes to visiting in summer on a clear, sunny morning then a t-shirt would suffice whereas we’d recommend adding a few extra layers when visiting in winter and autumn. When it comes to suitable footwear, closed, comfortable shoes are the way to go, preferably shoes that you use for walking or even wellies when planning to walk on the gallops. Bring a raincoat with you in case there’s wet weather about.
For our Race Day Tour you do have the opportunity to get changed if you choose to during your time at Palace House.
On tours of The National Stud there is not a great deal of walking involved except when moving from the tour bus to various stops on the tour. You might have a walk of about 100 yards at the Stallion Unit and even fewer when stopping at the Foaling Unit and the paddocks. Our 26-seater bus at the National Stud is equipped with a wheelchair lift.
On some of our other tours there is a bit more walking involved, some of it dependant on which yards we might be visiting on a particular day. When it comes to visiting the gallops, there is some walking involved but you do also have the option of remaining with the bus or to stand on the railing and watch the horses make their way up Warren Hill.
Unfortunately, no animals are allowed on our tours except for guide dogs.
Most tours will have a designated arrival and departure point and you will be able to leave your vehicle there for the day. For tours starting at Palace House, there is a short-stay parking lot in Rous Rd as well as a long-stay parking lot in All Saints Rd, both of which are within walking distance.
Our National Stud Tour is perfect for children of any age and we even offer free places for children under the age of five as well as offering a Family Ticket for two adults and two children for £30. Children are also encouraged to take a quiz sheet and answer the questions as they go around the National Stud.
For our other Discover Newmarket tours we would recommend these for children aged 10 and upwards for experiences like our Thoroughbred Breakfast (£30 for children between 10-16 years old).
A visit to Palace House is fantastic for children of all ages and they can enjoy various interactive exhibits, a ride on the racehorse simulator as well as various themed events depending on the time of the year.
11/05/2020Did you enjoy a cream tea on VE Day?
Whilst the nation did not celebrate VE Day in quite the way everyone thought they would, with good old British spirit, there was indeed great merriment as people celebrated with their neighbours from the safety of our own gardens.
27/04/2020In preparation of the Great Escape …..
Many of us will be keen to be out in the fresh air and do something active when lock down is lifted.
Whilst it may be a while before we can visit our much loved eateries , we thought it was worth reminding everyone what fabulous restaurants and cafes we have in town as well as close by.
04/03/2020Plan the perfect Mother’s Day spoils
Need some ideas for planning the perfect spoils this Mother’s Day?
03/03/2020Double delight for Newmarket at Tourism Awards
There were two reasons for Newmarket to cheer at the Norfolk and Suffolk Tourism Awards last week as both Bedford Lodge Hotel and Spa and Palace House claimed top honours in their respective categories.
24/02/2020Five places to enjoy Pancake Day
Pancake Day, also known as Shrove Tuesday, takes place on the 25th February this year.
18/02/2020Seven ideas for half-term fun in Newmarket
It would appear that the year is absolutely flying by and it seems crazy to think that we have already reached the first half term holiday break for 2020!
14/02/2020Discover Newmarket celebrates the start of the 2020 Tour Season
There is nowhere quite like the Home of Horseracing and this year visitors are encouraged to plan a visit to Newmarket in 2020 to experience what makes this town so unique.