There are a number of frequently asked questions that come up when people have booked on for a Discover Newmarket tour. To try and make things easier for you, we’ve put together a list of some of the most common things that we get asked ahead of a tour.
All itineraries are sent 10 days in advance of your tour date. If you do not receive by then please give the office a call on 0344 748 9200 and we can arrange to send it again.
We do not issue any tickets for our Discover Newmarket tours, however your Tour Guide will have all the relevant information with regards to your booking. All you need to do is meet your tour guide on the day. We do also recommend printing out your order confirmation and bringing that with you on the day of your tour.
If you are going on a tour of The National Stud then you will meet your tour guide inside the Wavertree’s Coffee Shop. All of the other Discover Newmarket tours will have set pick-up and drop-off points for the start and end of the tour. These are all communicated in the itinerary where you receive a full breakdown as to what to expect on the day of your tour.
Discover Newmarket tours take place in all weathers.
We all know what the British weather is like and it’s not unusual to experience more than one season in a day. When it comes to visiting in summer on a clear, sunny morning then a t-shirt would suffice whereas we’d recommend adding a few extra layers when visiting in winter and autumn. When it comes to suitable footwear, closed, comfortable shoes are the way to go, preferably shoes that you use for walking or even wellies when planning to walk on the gallops. Bring a raincoat with you in case there’s wet weather about.
For our Race Day Tour you do have the opportunity to get changed if you choose to during your time at Palace House.
On tours of The National Stud there is not a great deal of walking involved except when moving from the tour bus to various stops on the tour. You might have a walk of about 100 yards at the Stallion Unit and even fewer when stopping at the Foaling Unit and the paddocks. Our 26-seater bus at the National Stud is equipped with a wheelchair lift.
On some of our other tours there is a bit more walking involved, some of it dependant on which yards we might be visiting on a particular day. When it comes to visiting the gallops, there is some walking involved but you do also have the option of remaining with the bus or to stand on the railing and watch the horses make their way up Warren Hill.
Unfortunately, no animals are allowed on our tours except for guide dogs.
Most tours will have a designated arrival and departure point and you will be able to leave your vehicle there for the day. For tours starting at Palace House, there is a short-stay parking lot in Rous Rd as well as a long-stay parking lot in All Saints Rd, both of which are within walking distance.
Our National Stud Tour is perfect for children of any age and we even offer free places for children under the age of five as well as offering a Family Ticket for two adults and two children for £30. Children are also encouraged to take a quiz sheet and answer the questions as they go around the National Stud.
For our other Discover Newmarket tours we would recommend these for children aged 10 and upwards for experiences like our Thoroughbred Breakfast (£30 for children between 10-16 years old).
A visit to Palace House is fantastic for children of all ages and they can enjoy various interactive exhibits, a ride on the racehorse simulator as well as various themed events depending on the time of the year.
29/10/2019Palace House unveils latest exhibition
George IV is one of British history’s most fascinating – and misunderstood – figures. Now, a new exhibition at Palace House in Newmarket will explore George’s legacy as not only a great patron and collector of art, but also as prominent and, at times controversial, patron of horse racing.
For one night only – the Making Magical Memories Christmas event is back for 2019!
28/10/2019Purple Tuesday in Newmarket
Newmarket Town Council, the Guineas Shopping Centre and Love Newmarket BID are working together to promote Purple Tuesday in Newmarket.
08/10/2019Junior Guide takes the reins at The National Stud
An Essex schoolgirl has hosted part of a tour at The National Stud after winning the chance to be a Junior Tour Guide in a Discover Newmarket competition.
03/10/2019Halloween happenings in and around Newmarket
It’s the time of the year where the trees are changing colour and there’s a chill in the air.
16/09/2019What to expect at The Henry Cecil Open Weekend
The Henry Cecil Open Weekend will take place on Saturday 21st and Sunday 22nd September, giving visitors the rare chance to see behind the scenes at British horseracing’s HQ.
09/09/2019Celebrate Newmarket during the Gold Season
Newmarket Racecourses is proud to announce the launch of The Newmarket Gold Season, an exciting initiative aimed at boosting the profile of the town’s racing, breeding and sales activities during the busy autumn season.
06/09/2019Meet the Tour Guides: Sandie Edmeades
Here at Discover Newmarket we pride ourselves on having the best tour guides on offer for your day out.