Discover Newmarket is the official tourism body for Newmarket and the surrounding area, responsible for promoting Newmarket as a key destination for the East of England. It also runs a series of guided tours and experiences, effectively showcasing and raising the profile of the home of horseracing.
We are now seeking new tour guides to service our extensive tours programme which are mostly conducted outdoors using one of our tour vehicles, so a driving licence is essential. Our main tours include the Gallops, Trainers Yards, National Stud, Jockey Club Rooms, National Horseracing Museum and the Racecourses.
Applicants need to have an in-depth knowledge of the horseracing industry, enjoy meeting a diverse range of people, suit flexible working and be confident in speaking to visitors in a professional and entertaining manner.
To deliver a memorable, informative, engaging and entertaining experience.
To be responsible for the participants welfare and safety whilst on a tour.
To proactively upsell all other tours to encourage repeat bookings and establish a loyal following.
To be an advocate/ambassador for the home of horseracing, encouraging and engaging interest for the racing industry.
Must hold a full, clean driving licence and be confident in driving a mini-bus whilst talking.
Must have extensive work experience at either a horseracing yard, stud or similar environment and possess in-depth knowledge of Newmarket’s horseracing industry and history.
Be reasonably fit and enjoy the outdoors as this role requires an element of walking.
Flexible availability with the ability to work early mornings and weekends.
Enjoy dealing with the general public and have a pleasant, engaging and professional manner.
Be organised and able to keep to set itineraries and timings.
Have strong regard for health and safety and be confident in dealing with situations alone.
Prior experience of tour guiding highly desirable but not essential as full training will be provided.
TERMS AND CONDITIONS OF EMPLOYMENT
Rate of pay is £15 per hour on a casual, zero hour contract.
The offer of work will be subject to the successful completion of a number of training sessions. We reserve the right not to issue a contract if during the training process, the candidate is not deemed suitable.
Whilst there is no guarantee of regularity and volume of work, it is expected that the applicant should be flexible in their availability.
Must hold a clean driving licence and be confident in driving an 8-seater mini-bus whilst conducting tours and a 26-seater driven within the private grounds of The National Stud (i.e. no special driving licence is required).
A uniform will be provided which must be worn.
Interviews will be carried out at the National Horseracing Museum on 7th February 2024
To apply for this position, please send a CV and covering letter to firstname.lastname@example.org
19/02/2024Ely Cathedral: A Celebration of Bridal Gowns Exhibition
Just a stones throw away from Newmarket, Ely Cathedral is highly regarded by historians and architects from all over the world for its beauty and size.
31/01/2024Your Guide to making Valentine’s Day Special
Show them how much they’re loved, with our special Valentine’s Day Guide.
Visit East of England and see where they became Master of the Air!
18/01/2024Become a Tour Guide with Discover Newmarket
Discover Newmarket is the official tourism body for Newmarket and the surrounding area, responsible for promoting Newmarket as a key destination for the East of England.
08/01/2024Crown and Coronation Light Show at Ely Cathedral
Ely Cathedral is to be one of the first UK venues to host a new, large scale light show in 2024.
04/01/2024National Stud welcomes new Stallion
The National Stud are delighted to welcome the regally bred MUTASAABEQ to their roster from 2024.
21/11/2023Six ways to get in the Christmas spirit
It’s beginning to feel a lot like Christmas, especially in Newmarket where we’ve been busy planning festive fun for everyone.
14/11/2023Five of the tastiest afternoon teas
On a brisk autumn day, there are few better ways to get cosy than with a piping hot cup of tea.